Medicaid Transportation Metro Luxury Corp
Setting Up Your Medicaid Transportation
Easy, Convenience and Free
Do you know that Medicaid offers qualified members free transportation? If you have Medicaid, you are eligible for free non-emergency medical transportation (NEMT) for your medical requirements. Metro Luxury Inc. ensures you arrive on time and safely at physical therapy sessions, doctor’s visits, and other medical appointments. Let us handle the details so that you can focus on your health.
Partnering with MAS for Seamless Medicaid Transportation Services
Metro Luxury Inc. collaborates with Medical Answering Services (MAS) and top Medicaid insurance providers to guarantee you receive transportation when you need it. Our multilingual team is available 24/7 to help with scheduling and questions.
Our multibilingual team is on hand around the clock to help you with scheduling and any question
Call (718) 665-4900 to schedule Medicaid transportation assistance.
We at Metro Luxury Inc. are dedicated to ensuring you have access to the medical treatment you require since we are partners in your health, not just a transportation company.
Get the Medicaid Transportation You Deserve – On Time, Every Time
Medicaid Transportation Metro Luxury Corp
Setting up your Medicaid transportation using our services is effortless and streamlined. All you need to do is follow these steps and be ready!
Give us a call today at 1-855-360-3543 to set up your secure transportation.
Ask Metro Luxury Inc. to be your provider when using Medicaid transportation services.
For MAS to arrange your ride, please give them the timestamp, date, and location of your scheduled appointment.
Our knowledgeable staff is here to help you—call us at 718-665-4900, and we will guide you through the process.
Are you in need of trustworthy medical transportation in New York City?
No matter where you are or what your demands are, Metro Luxury Inc. is here to deliver trustworthy and competent service.
Contact us now to arrange your journey or learn more about our Medicaid transportation services.
- 1-888-FIDELIS (1-888-343-3547)
- www.fideliscare.org
- 1-800-493-4647
- www.uhc.com
- 1-866-463-6743
- www.hf.org
These providers work with Medicaid to ensure your ride is covered—no out-of-pocket cost to you.
Why Choose Metro Luxury for Medicaid Transportation?
Prompt, Professional Service:
Dependable rides to ensure you're always on time.
Comfortable Transportation
Enjoy the journey in clean, well-maintained vehicles.
Partner in Health
We're more than just a transportation service—we're committed to supporting your healthcare journey.
Frequently Asked Questions
We provide non-emergency medical transportation (NEMT) services for Medicaid-eligible members across New York City. Our drivers ensure you get to and from your appointments safely and on time.
No, at this time we do not offer wheelchair-accessible transportation.
We do not provide assisted transportation. Riders must be able to enter and exit the vehicle without assistance.
If you are a Medicaid recipient, you can request a ride through MAS (Medical Answering Services) by calling 855-360-3543 and selecting Metro Luxury Inc as your provider.
Yes. You can reach our customer service team 24/7 at 718-665-4900 or email us at customercare@metroluxurycorp.com.
We provide services in the following New York areas: The Bronx, Manhattan, Queens, Brooklyn, and Staten Island.
No, we currently do not offer private pay services. We only transport clients approved through Medicaid.
Please call us as soon as possible at 718-665-4900 if you need to cancel or reschedule. While we appreciate advance notice, cancellations do not affect your eligibility for future rides.
We’re more than just transportation — we’re partners in your health. Our drivers are trained to handle medical transportation with care, and our customer service is fully bilingual and available 24/7 to support your needs.
We recommend being ready at least 15 minutes before your scheduled pickup time. Our drivers work on tight schedules and may arrive slightly early or within a short window depending on traffic.
Yes, if you are authorized to have a personal assistant or escort by Medicaid. This must be approved through MAS during your trip request.
If your appointment ends earlier or later than expected, give us a call at 718-665-4900 so we can coordinate a timely return pickup.
Yes. All our drivers undergo background checks and receive training specific to non-emergency medical transportation, including patient sensitivity, HIPAA compliance, and defensive driving.
If you left a personal item behind, contact us right away at 718-665-4900. We’ll do our best to locate and return your belongings quickly.
We operate 24/7, including weekends and holidays, to meet your transportation needs — but all rides must be scheduled through MAS in advance.
MAS recommends scheduling your ride at least 72 hours (3 days) in advance to ensure timely arrangements with the transportation provider of your choice.
While we cannot guarantee the same driver, we always strive to provide a consistent and comfortable experience with professional, courteous drivers.
Yes. Our team will call you the day before your appointment to confirm your pickup details and ensure everything is set
Yes. Our customer support team speaks English and Spanish, and we’re proud to serve diverse communities across NYC.
