Dialysis Transportation in NYC – How Social Workers Can Easily Refer Patients with Metro Luxury
Getting dialysis patients to their appointments shouldn’t feel like a daily battle.
But if you’re a social worker or case manager in NYC, you’ve probably dealt with the chaos: missed rides, confused patients, late pickups, and constant rescheduling. We hear it all the time — and we built Metro Luxury to fix it.
Whether you’re in the Bronx, Queens, Brooklyn, Manhattan, or Staten Island — Metro Luxury helps Medicaid patients get to their dialysis treatments on time, every time.
Serving All NYC Boroughs — with Real People Who Care
We proudly serve: The Bronx, Brooklyn, Queens, Manhattan and Staten Island
Our team knows the routes. We know the neighborhoods. And most importantly — we know how to treat people with care and respect.
Why Social Workers Count on Metro Luxury for Dialysis Transportation
We know the pressure you’re under. You’re juggling dozens of patients, each with their own needs and schedules — and when transportation drops the ball, it falls on you to pick up the pieces.
Here’s how we take that weight off your shoulders:
- We’re a verified Medicaid transportation provider.
- We provide bilingual, 24/7 customer service.
- We specialize in recurring appointments like dialysis.
- Our clients receive live trip tracking via text — no login or app needed.
How Our Trip Tracking Link Keeps Everyone in the Loop
We know how frustrating it is when you (or the patient’s family) is left wondering if the ride is even coming. That’s why Metro Luxury uses a unique Passenger Link sent via text message. With it, anyone with the link — the patient, family member, or social worker — can:
- See who’s driving and when they’ll arrive
- Check the car info and plate number
- Track the ride in real time
- Know when the patient is dropped off and picked up
Advanced GPS Tracking
Our vehicles are equipped with state-of-the-art GPS tracking systems, allowing us to monitor and manage each trip in real-time. This technology enables us to optimize routes, minimize travel time, and ensure on-time arrivals for our clients.
Efficient Dispatch System
Our advanced dispatch system streamlines the booking process and assigns the nearest available vehicle to each trip. This ensures that our clients receive prompt and efficient service, especially during critical medical appointments.
METRO LUXURY AVERAGE PICKUP TIMES
- Bronx: 5 minutes
- Queens: 5 minutes
- Manhattan: 10 minutes
- Brooklyn: 15–20 minutes
- Staten Island: 25 minutes
How to Refer a Dialysis Patient
(It’s Quick)
Referring a patient to Metro Luxury takes less than 5 minutes. Here’s how:
Here’s how we take that weight off your shoulders:
📞 718-665-4900
(Let us know you’re a social worker calling about dialysis transport.)
Info@metroluxurycorp.com
Include: Patient name, Medicaid number, pickup/drop-off, days/times of treatment.
Once MAS has booked the trip, we activate live trip tracking and handle all follow-up so you can focus on your job.
