The Hidden Power of Medicaid Transportation in NYC (and Why Most People Don’t Use It)

A lot of New Yorkers have no idea what they’re entitled to. Every day, thousands of Medicaid members in the Bronx, Queens, and Manhattan are taking cabs or missing appointments — when they could’ve had a free ride waiting outside their door.

Let’s break it down. Medicaid doesn’t just cover your hospital bills. It also covers transportation to and from your medical appointments. That means if you’re eligible, you can book free non-emergency medical transportation through an approved provider like Metro Luxury Inc — no out-of-pocket cost, no stress.

What Is Non-Emergency Medical Transportation (NEMT)?

Think of NEMT like a bridge between your home and your health. It’s for people who don’t need an ambulance, but still need help getting to a doctor, dialysis center, or clinic. It’s about dependability, not urgency — and that’s where Metro Luxury steps in.

Unlike a random cab or Uber, we specialize in medical trips. Our drivers understand HIPAA rules, time sensitivity, and how important punctuality is when you’re managing health routines.

That’s where Metro Luxury steps in.

Medicaid Covers It — You Just Need to Know How to Book It

If you have active Medicaid in New York, your trips are booked through MAS (Medical Answering Services).
All you do is call 855-360-3543, request Metro Luxury, and tell them your appointment details.

We’ll handle the rest — pick-up, drop-off, waiting time, and return rides. It’s completely covered.

Why Metro Luxury Is Different

Let’s be real. Most people don’t expect “luxury” from medical transportation. They expect long waits, mix-ups, or rude drivers.
We flipped that.

At Metro Luxury, we treat every client like a patient and a person.
That means:

24/7 bilingual support — English & Spanish
Clean, well-maintained vehicles
Background-checked, trained drivers
Reliable pick-ups (we value your time as much as you do)

We’re not just driving — we’re part of your healthcare support system.

Serving Every Borough That Needs Us

We provide services in the following New York areas:
Bronx, Manhattan, Queens, Brooklyn, and Staten Island.
If your appointment is in one borough and you live in another — no problem. We’ve got you covered.

Most People Miss Out Because They Think It’s Complicated

It’s not. The process is simple:

Have active Medicaid.
Call MAS: 855-360-3543.
Ask for Metro Luxury Inc as your preferred provider.
Provide your appointment details.
We confirm your trip and pick you up right on time.

That’s it. No long forms, no waitlist, no payment.

Why This Matters

ransportation shouldn’t be the reason someone misses a doctor’s appointment. Whether it’s dialysis, therapy, or a check-up, consistency keeps people healthy.

Metro Luxury’s goal is to remove that barrier. Every ride we give is one less missed appointment — one more step toward stability and peace of mind.

Takeaway

If you’re reading this and have Medicaid, you’re already approved for free transportation.
Stop waiting for help that’s already available.
Call MAS, ask for Metro Luxury, and ride with a company that sees you as more than a trip number.

“More than transportation — partners in your health.”