If you live in New York and have Medicaid, there’s a good chance you’re sitting on a free ride—literally.

Every day, thousands of New Yorkers are covered for rides to and from medical appointments and don’t even know it. Whether it’s a check-up, physical therapy, or a specialist visit, non-emergency medical transportation (NEMT) helps make sure no one misses care due to lack of reliable transportation.

At Metro Luxury, we’ve been doing this for years—and we’ve seen just how much of a difference it can make.

 

 What is Non-Emergency Medical Transportation (NEMT)?

NEMT is a benefit under Medicaid that pays for transportation to covered medical services when you have no other way to get there.

This isn’t Uber. This isn’t your cousin who may or may not show up on time.
This is a reliable, structured transportation service approved by MAS (Medical Answering Services), and it’s backed by Medicaid.

 

Who Qualifies for Medicaid Transportation in NYC?

• You need help getting to a medical appointment.
• You don’t have access to a working vehicle or public transit isn’t feasible.
• Your provider verifies the appointment is medically necessary.

 

How Do I Book a Medicaid Ride?

1. Call MAS: 855-360-3543
2. Request Metro Luxury as your transportation provider.
3. Confirm your appointment—Metro handles the rest.

 

Average Pickup Times by Borough:

• Bronx & Queens: 5 min
• Manhattan: 10 min
• Brooklyn: 15–20 min
• Staten Island: 25 min

 

Why People Choose Metro Luxury

• Bilingual 24/7 support
• GPS-tracked vehicles
• Friendly, trained drivers
• Always on time

 

Ask for Metro Luxury next time you book your ride through MAS.

Your ride might already be paid for—don’t miss it.