Living in New York with Medicaid means you have access to covered medical transportation, but let’s be real: most people have no idea this benefit even exists.
What is Medical Transportation Under Medicaid?
This benefit is officially called non-emergency medical transportation (NEMT). It’s not for 911 situations. It’s for all the routine and follow-up care you need to stay healthy:
- Medical check-ups
- Physical therapy
- Specialist visits
- Dialysis or chemotherapy
- Mental health therapy
- Dental appointments
If it’s covered by your Medicaid plan, your ride can be covered too.
The issue? Many don’t.
Who Can Use It?
Anyone in NYC with active Medicaid or a Managed Medicaid Plan (like MetroPlus, Fidelis, Healthfirst, etc.) can qualify for these rides. The only rule? You must book through the official system.
That’s where MAS (Medical Answering Services) comes in.
Metro Luxury gets that. And we’re here to take that pressure off your plate.
How to Book a Medicaid Ride in NYC
Here’s the step-by-step:
- Call MAS at 855-360-3543
- Provide your Medicaid ID and appointment details
- Say you want Metro Luxury to provide your ride
- Confirm pickup time and location
That’s it. No need to download apps or find a random car on the street.
What Makes Metro Luxury Stand Out?
Let’s keep it real: not every Medicaid transportation provider is built the same.
Metro Luxury focuses on service, safety, and trust.
- We hire trained, TLC-licensed drivers
- We speak English and Spanish
- Our dispatch team is available 24/7
- We specialize in medical routes—we know the system
Whether you’re going to the Bronx, Brooklyn, or Midtown, we’ll get you there on time and with respect.
Bonus Tip: Use a Standing Order
If you have the same appointment weekly, you don’t need to call every time. Just request a standing order when you speak with MAS. That books your ride automatically on a schedule.
Final Word
You pay into your coverage every month. Don’t let a covered benefit go unused.
Book your next Medicaid transportation ride with Metro Luxury and experience the difference of riding with a provider that actually treats you like a person.
Because showing up to your appointment shouldn’t feel like an uphill battle.